conseil en relations de travail
conseil en relations de travail

Privacy Policy

Last updated: August 1, 2025

At Plūme | FACTORHY, we are committed to protecting the privacy of visitors to our website, accessible at https://plumelr.com or https://plumefactorhy.com. This privacy policy explains how we collect, use, share, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

Personal information refers to any information relating to an identifiable individual, whether directly or indirectly. This includes, for example: name, home address, phone number, age, gender, marital or family status, identification number, financial data, education level, and other similar details.

2. Purpose of Use

We use your personal information for the following purposes:

  • To respond to your inquiries
  • To provide legal or administrative services
  • To improve the security and functionality of our website
  • To analyze site usage for statistical purposes (anonymously)
  • To comply with legal and regulatory obligations

3. Sharing Your Information

We may share your personal information with:

  • Our staff and internal collaborators
  • Trusted third-party providers (e.g., Intercom, Microsoft Clarity) under confidentiality agreements
  • Government authorities, if legally required

We do not sell your personal information.

4. Consent

By submitting your information on our site, you consent to its collection and use as described in this policy. You may withdraw your consent at any time, subject to legal or contractual requirements and reasonable notice.

5. Storage and Security

We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse.

6. Retention Period

In accordance with regulatory requirements, we are obligated to retain client records for a period of seven (7) years following the date of file closure, unless otherwise instructed.

7. Your Rights

You have the following rights regarding your personal information:

  • Access your personal data
  • Request correction or deletion of inaccurate data
  • Withdraw your consent
  • Object to certain types of processing
  • Request a copy of your data in a readable format
  • Submit a complaint to the Commission for Access to Information

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their respective policies.

9. Changes to This Policy

This privacy policy may be updated. Any changes will be posted on this page along with the updated date.

10. Contact Information

If you have any questions or requests regarding your personal data, please contact us: